It was the first time I attended any training from the knowledge academy. The training course material provided by them was very impressive and well structured. I also want to thanks to my trainer Fadi, who made this course very interesting and fun. Overall, a wonderful experience, especially in light of the limitations of COVID has placed on the world. I will definitely be back soon for another training.
Effective Communication Skills Course Overview
In today's competitive job market, communication skills are highly recommended in the business world. Effective Communication is the process of developing personal communication skills to a level where information can be conveyed efficiently and effectively. It enables an organisation's employees to increase their interaction with corporates and improve teamwork, decision making, and problem-solving skills. This Effective Communication Skills training course aims to help delegates develop their communication strengths and grab interesting techniques to add into their existing skillset.
During this Effective Communication Skills course, delegates will gain in-depth knowledge of various essential concepts such as communication barriers, case study: new neighbours, listening Skills, communication situations, communication funnel, body language, and many more. This training also includes listening based exercises and quizzes to emphasise the importance of listening to effective communication. Our highly expert trainers specially designed this course to provide tips and tricks to develop your non-verbal communication skills, which will help you to become an advanced communicator in the workplace and pass the exam.
Effective Communication Skills
Duration: 1 Day
Exam Included: Yes
Choose Delivery Modes that Suits Your Requirements
The Knowledge Academy is World’s Leading Association for training professionals. We provide training in 490+ locations in around 221+ countries, covering 3000 subjects with the following delivery methods:
Classroom Training
Classroom Training allows you to take training in a quiet, safe, and positive environment.
Enquire NowOnline Instructor-Led Training
Online Instructor-Led method allows you to attend the course at your comfort place with a live instructor and learning material.
Enquire NowOnline Self-Paced Training
Online Self-Paced Training provides necessary information and access to our online training platform.
Enquire NowOnsite Training
Onsite Training is delivered as one of the best ways to achieve business goals and save cost.
Enquire NowBest Selling Courses in Qatar
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of Communication is Non-Verbal
Benefits of Effective Communication Skills
Being capable of effectively communicating is the most crucial life skills as it helps you to convey your message to other people easily. The benefits of effective communication skills are as follows:
Conflicts are Prevented by
Build in Trust
Workplace Productivity Got a Boost of
Increased Engagement
Effective Communication Skills Course Outline
Module 1: Communication
- Introduction to Communication
- Communications Process
- Importance of Communication
- Types of Communication
- Barriers to Communication
Module 2: What is a Skilled Communication?
- Skilled Communicator
- Things do by Communicator
Module 3: Individual Evaluation
- DISC Profile for Workplace Communication
Module 4: Communication Barriers
- Barriers to Communication
- Environmental Barriers
- Cultural Barriers
- Physiological Barriers
- Linguistic Barrier
Module 5: How to Improve Written Communication and Formulate Emails?
- Things to Improve Written Communication
- Written Communication Tips
- Writing Skills
- Writing Effective Emails
Module 6: Using Written Communication to Effectively and Concisely Pass on
- Technical Information
- Technical Writing Skills
Module 7: How to Effectively Pass on Negative Information through Writing?
- Pass on Negative Information Through Writing
Module 8: Probing and Communicating Effectively with Customers
- Probing
- Types of Probing
- Open Probing
- Closed Probing
Module 9: Listening Skills
- Define Listening Skills
- Types of Listening Skills
Module 10: Quick Quiz
- Listening Skills Quiz
Module 11: How Do You Rate Your Listening Ability?
- How Do You Rate Your Listening Skills?
- Maintain Eye Contact
- Avoid Thinking About What You are Going to Say Next
- Don’t Interrupt
- Give Person Your Full Concentration
- Ask Questions or Request Examples for Clarification
Module 12: Active Listening Skills
- Process of Active Listening Skills
Module 13: Communication Funnel
- Process of Communication Funnel
- Exercise
Module 14: Communication Situation
- Types of Communication Situations
Module 15: One Little Word
- Role of One Little Word in Communication
- How it Make all the Difference?
Module 16: Gestures
- Kinds of Gestures
- Exercise
Module 17: A Personal Action plan
- Define Personal Action Plan
- Exercise
Why We Are the Most Trusted Training Provider?
We help you quench your thirst for knowledge by providing you with our specially tailored certifications. Our highly qualified instructors, dedicated staff, and 24/7 available helpline are the main reasons why we're the go-to training provider for you.
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You won't find better value in the marketplace. If you find a lower price, send us the offer, and we'll beat it.
100% Money Back Guarantee
We are so confident in our courses and our instructor's skills that we offer a money back guarantee if you do not pass the exam.
Our Specialised Trainers
We have 2K+ certified instructors who have years of experience in their respective domain and work field will provide the learners with their desired skills and knowledge to achieve their desired outcomes.
Guaranteed to Run
Our training courses are 100% guaranteed to run on dates provided, whether they are classroom, virtual, or in-house.
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Which Model (Onsite or Offsite Training) is Best for Your Company?
The most common question that arrives when any company wants to give their employees training is which model (Onsite or Offsite Training) is best. Both modes have their own advantages and disadvantages. The company have to decide by considering cost, participant location(s), time, customisation, etc. Offsite training is mainly beneficial when participants come from various locations and are not close to each other. The main benefit of offsite training is to reduce the daily work disturbances, which makes it more attractive.
Picking onsite training means you get the training at a suitable time. Onsite training can be a lower-cost option than travelling to an offsite location. The workers can work in their appropriate environment, enabling them to have a shorter time away from their desks. Employees have the chance to collaborate with their teammates and develop more robust relationships with them. Onsite training allows both managers and employees to consider and reflect on their daily issues facing in the working environment.
Communication Skills Onsite Training Benefits for Corporates
Our Amazing Facts and Figures
We are the largest global training provider with a brilliant track record. Our amazing statistics are something to make us very proud of our work.
100
+Courses Running Daily
490
+Locations Worldwide
2
M+Global Learners
2
K+Certified Trainers
What Our Clients Say About Us
Eddie John
Manager
I completed effective communication skills training from the knowledge academy. The training material was well-structured and well-explained with relevant examples. I have thoroughly enjoyed the training. My trainer Robin was excellent, very knowledgeable and professional in his way. I am personally very delighted with my purchase. I also told my many friends about the quality of the course material and the excellent customer support.
Ryan Paul
Business Reporter
Last week I attended a Communication Skills training course provided by The Knowledge Academy. The sales and customer support team were very customer-driven and always provide quick responses to my queries. I have purchased several training programs like Negotiation Skills, Public Speaking Training, Communication and Interpersonal Skills training courses, and all have been with the excellent quality of training material. I am very likely to use the knowledge academy again for different pieces of training.
Rhys Oliver
Sales Manager
The first time I attended any course virtually from the knowledge academy. The effective communication skills course was very well-explained, including exercises, examples, etc. My trainer Gavy was very knowledgeable and experienced. This is undoubtedly the best site for the training course material. I highly recommend it for the detailed trainer's guide and precise PowerPoint presentation. It was so easy to understand. I will surely recommend this course to my other fellow members.
John Paul
Human Resources Manager
The course content was structured, well organised and had a good set of exercises. The training course material provided by them was easy to read and understand. The trainer's presentation was very engaging and interactive. The trainer was a great public speaker, and he boosts my confidence level in speaking transparently. After attending this training, I can say, the knowledge academy is one of the best training providers.
Harley Shirley
Public Speaker
I have completed the effective communication skills training course. The course material was very good, and the tutor was great, as he gave us many suitable examples. The training day was very enjoyable with lots of interaction. As an introvert, this is a huge step in my development. The trainer was very helpful and answered most of the queries. I felt glad to choose this course from the knowledge academy.
Paul Foster
Team Leader
Frequently Asked Questions
What is effective communication?
Effective communication is a process of exchanging ideas, thoughts, knowledge, and information, which is beneficial to achieve the desired business goals.
What are effective communication skills?
Observance, clarity, listening, emotional intelligence, self-efficacy, self-confidence, respectfulness, non-verbal communication, and many more are effective communication skills.
What are the characteristics of effective communication?
Clear message, correct message, complete message, precise message, reliability, consideration of the recipient, sender's courtesy, etc., are the characteristics of effective communication.
I am unable to find the course that I am looking for.
The Knowledge Academy provides training on over 3000 different subjects. Please contact us if you are unable to find your ideal course in the above course list.
Does this training includes exam and the completion certificate?
Yes, you will be provided with the exam and completion certificate at the end of the training.
What will I learn in this Effective Communication Skills Training course?
In this Effective Communication Training course, you will learn various basic to advanced concepts such as communication, gestures, case study individual evaluation, communication situations, body language, and many more. This training also includes listening based exercises and quizzes to emphasise the importance of listening in communication.
Is this Effective Communication Skills course accredited or not?
Yes, this course is accredited by The Knowledge Academy and is specially tailored by our highly expert trainers to provide you with the most valuable skills in today's digital era.
Will this course help me to get a better job with a high salary package?
Individuals who hold the required skills and knowledge of effective communication skills can get higher rank in companies and get paid more than any average professional working in any field.
Can The Knowledge Academy deliver corporate/in-house training?
Yes, our specialised in-house/corporate delivery staff constantly works to provide training to our clients who wish to have the convenience and comfort of learning within their familiar surroundings.
Which delivery methods I can choose for the Effective Communication Skills course?
You can choose from any of the below delivery methods according to your requirements:
- Online: If you want to learn at your own pace and at any time in the day or night.
- Online instructor-led or virtual: If you want to learn virtually from the instructor at the comfort of your home.
- Classroom: If you want to attend training at one of The Knowledge Academy's venues.
- Onsite/Corporate: If you are looking for a training solution for your employees at your preferred premises.
Can The Knowledge Academy deliver the training to more than 1000 delegates of my company?
Yes, we have already trained over 1000 delegates from multiple internationally renowned organisations. In cases where the delegates are more, we provide training in groups.
Can you customise training and course material according to our company requirements?
Yes, we have subject matter experts who will work according to your company requirements.